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Review by David B. in Ventura
Project: Monitor alarms from security system
John made himself immediately available to evaluate my existing alarm system which badly needed updating. His professionalism and no pressure attitude was greatly appreciated. He took lots of time to explain options, did a complete and thorough walk-through and kept us informed every step of the way. He and his team were always on time; Joe and Tony were exceptional technicians. They worked more than 10 hours straight without taking a lunch break in order to complete the installation in one day. We added a camera security system as well and we are extremely satisfied with the results. I highly recommend John and his team.
Review by Richard D. in Carson
Project: Install surveillance cameras for business
The RSM team did a great job on the install and very professional. I highly recommend them. John and his team are very informative and friendly. A+ across the board.
Review by Ron. P. in Calabasas
Project: Install an alarm or security system
Extremely knowledgeable installer of alarm systems! I love my talking Honeywell pads! The job was perfectly done and suggestions made during the install were all excellent.
Review by homeowner in West Hollywood
Project: Install, service, or repair surveillance camera
I received a call back immediately. Very courteous and knowledgeable. Installed our new DVR quickly and easily. The installer was extremely knowledgeable and was able to fix any obstacle he encountered. Thumbs Up!
Review by Ann S. in Oxnard
Project: Install surveillance cameras
Very efficient, very professional. Took the time to make sure I understood everything and would be able to use the system on my own. Promised phone support should I have questions later. Having that back up gives me great peace of mind since it could be months before I need to access the system.
Review by Jacqueline T. in Rancho Palos Verdes
Project: Install a security system
John and his team are professional, honest and very knowledgeable. Outstanding customer service. After installation, they took the time to walk me step by step on use of the system. They provide phone support as well but due to the great initial instruction, I haven't had to use it yet! System is reliable and easy to use. You definitely get what you pay for.
Review by Geoffrey P. in Downey
Project: Install an alarm or security system
I have nothing but praise for the way Joe (the installer) went about the installation. He was very courteous, professional and obviously knew what he was doing; he even cleaned up after the install. Would certainly recommend RSM, a very solid company who work for you, the customer. A rare thing indeed this day and age.
Review by Keith S. in Long Beach
Project: Install, service, or repair surveillance cameras
RSM Security, Inc. and especially John Friedman was very professional and reliable. The job was completed in a timely manner and I would highly recommend this company for future projects with us.
Review by Alex G. in Encino
Project: Install surveillance camera system
John came to our house and did a walk through estimate and then sent the estimate in writing. We agreed on the job and he and 2 service technicians came to install the outside cameras and set up the DVR, our computer, our Smart Phones to view our property. All done very professional and would recommend
Review by David W. in Los Angeles
Project: Repair an alarm or security system
John solved my problem over the phone for free! How great is that? Loved his attitude and his desire that I should '"save my money!" Very refreshing to find someone so honest. Thanks!
RSM Security Inc.
Review by Suzy H. in Encino
Project: Install, Service, or Repair Cameras
We were so happy to have found John and his team on Home Advisor! Their work was very clean, quick and professional. We had original with a 'friend of a friend' to install a security camera system in our business, and they did a terrible job. It left us trying to figure out the equipment with no help from the technician and having to struggle with faulty products and software. John came in and assessed the situation thoroughly, cleaned up after the other guy, and put in a solid system we all felt good about. He came in the same day I called to assess our office and had a quote for us the nest day. The system that was installed was easy to use and to understand, and required no maintenance. He was patient and answered all our questions and gave us all our options and all the prices up front so there were no surprises along the way. The whole experience was completely hassle free. We would recommend him to everyone!